privacy & policy

Last Updated: 11/01/2026

At Chatkaare, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect
We may collect personal information such as your name, email address, delivery address, and payment-related details when you place an order or contact us. We may also collect non-personal information such as IP address, browser type, and website usage data to improve our website and services.

How We Use Your Information
Your information is used to process and deliver orders, communicate with you regarding your purchases or queries, improve our products and services, and comply with legal obligations. Promotional communication, if any, will be sent only if you choose to receive it.

Cookies
Chatkaare may use cookies and similar technologies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings, though some features of the website may not function properly.

Information Sharing
We do not sell or rent your personal information. Your data may be shared only with trusted third-party service providers such as payment gateways and delivery partners, or when required by law.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or loss. However, no method of online data transmission or storage is completely secure.

Your Rights
You may request access, correction, or deletion of your personal information by contacting us. You may also opt out of promotional communications at any time.

Third-Party Links
Our website may contain links to third-party websites. Chatkaare is not responsible for the privacy practices or content of such websites.

Policy Updates
Chatkaare may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: admin@chatkaare.in

Shipping Policy

Last Updated: 11/01/2026

At Chatkaare, we aim to deliver your products in a timely and safe manner. This Shipping Policy outlines how orders are processed and delivered.

Order Processing
All orders are processed after successful payment confirmation. Orders are usually processed within 1–2 business days. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping & Delivery
We deliver products through trusted third-party delivery partners. Delivery timelines may vary depending on your location, courier availability, and external factors. Estimated delivery timelines, if provided, are indicative and not guaranteed.

Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before placing the order.

Delivery Delays
While we strive to meet estimated delivery timelines, delays may occur due to weather conditions, logistics issues, or other factors beyond our control. Chatkaare shall not be held liable for such delays.

Incorrect Address
Please ensure that the shipping address and contact details provided are accurate. Chatkaare will not be responsible for delays or non-delivery due to incorrect or incomplete address details.

Undelivered or Returned Shipments
If an order is returned to us due to incorrect address, unavailability of the recipient, or refusal to accept delivery, no refund or reshipment will be provided.

Return & Exchange Policy

Last Updated: 11/01/2026

At Chatkaare, we take utmost care to ensure the quality and hygiene of our products. Due to the nature of our products, we follow a strict no return and no exchange policy.

No Returns or Exchanges
Once a product is sold and delivered, it cannot be returned or exchanged under any circumstances. We do not accept returns or exchanges for reasons including but not limited to change of mind, taste preferences, or incorrect orders placed by the customer.

Damaged or Incorrect Products
In the rare event that you receive a product that is damaged during transit or incorrect as per your order, you must contact us within 24 hours of delivery with clear photos or videos of the issue. Chatkaare will review the concern and take appropriate action at its sole discretion.

Refunds
As a general policy, Chatkaare does not offer refunds. Any exception, if applicable, will be evaluated on a case-to-case basis and processed only after internal verification.

Cancellations
Orders once placed cannot be cancelled.